The Rationale for Process Improvement

August 15, 2015


In today’s business environment companies want to maintain their competitive edge while reducing long-term costs.

To sustain this objective many companies envision the opportunity to deploy more robust, agile business processes that respond quickly to changes in marketplace dynamics and customer needs.

A typical challenge may result from a complex legacy business process that is difficult to operate and usually expensive to maintain.

The solution in this situation is to improve the processes and infrastructure by capitalizing on the strengths of your legacy systems while updating them to be more cost-effective.

A typical process improvement approach considers the following sets of procedures:

  • Process assessments – Define the scope and Measure key metrics 

    • Defining the path by conducting a portfolio assessment to determine the strategic value of your process and then creating a road map and business case to recommend improvement strategies

  • Process transformation – Analyze current state and Develop potential solutions

    • Managing the journey by executing improvement strategies as  a series of project phases that create cost savings, which are in turn used to fund subsequent phases

    • Mitigating the risk by managing the deployment of improved processes to daily operations so business continuity is ensured

  • Management services  - Implement, Set statistical controls and Verify benefits

    • Implementing an improved process that is more flexible and scalable, allowing you to respond quickly to changes in the marketplace





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